Posting Date: September 10, 2024

Closing Date: September 27, 2024

Application Procedure/Filing Deadline

A Phelan Pinon Hills Community Services District employment application is required, no exception.  Additional items, such as a resume may also be attached, however they will not be accepted in lieu of the District employment application.

Filing Deadline:  September 27, 2024. Qualified applicants will be invited to an interview.

Selection Process Timeline: 

• Application Screening Begins: September 27, 2024
• Interviews: October 10, 2024
• Start Date: October 28, 2024

NOTE: The Phelan Pinon Hills Community Services District reserves the right to modify the filing deadline and selection process timeline, as necessary.

HOW TO APPLY:

Apply below by clicking the "APPLY HERE" tab.

Applications must be filled out completely and must clearly show that the qualification requirements are met.  A resume will not be accepted in lieu of the official application form.  All statements are subject to investigation and verification.  Applications must be received in the Human Resources Department no later than the filing deadline listed on this announcement.  Applications postmarked on the filing deadline and received after the deadline time and date will not be considered timely.  Faxed applications will not be accepted.  If you have not received notification regarding the status of your application within two weeks of the closing date, please notify Human Resources.  Applicants are responsible for promptly notifying the Human Resources Department of any change of address and/or telephone number.  NOTE: Phelan Pinon Hills Community Services District's hours of operation are as follows: Monday-Friday 8:00 a.m. to 5:00 p.m. except certain holidays. Please contact the District office at 760-868-1212 for questions regarding this opportunity or your application.

EXAMINATION:

The Phelan Pinon Hills Community Services District reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in successive parts of the selection process consisting of one or more of the following:

1.  A written examination of technical knowledge, skills, and abilities.
2.  A technical oral examination of education, experience, training, and personal suitability for the position will be evaluated by appearance before an interview board.
3.   A performance examination for demonstration of technical and manual skills (i.e., equipment operation, software & application usage).
4.   A supplemental questionnaire for measurement of education, experience, and training.

PROTEST PROCEDURE:

In order to challenge any phase of the recruitment process, a letter must be directed to the Human Resources Department and received no later than four (4) working days following the date you received notification of the results of any action taken.  Any protest must include rationale to support the protest.  You will receive a response in writing of any action taken with regard to the final decision.

ADA ACCOMMODATION:

Individuals with disabilities who require accommodation in the application or testing process must provide, at time of application, documentation from a qualified authority of the need for accommodation.

FULLTIME REGULAR EMPLOYEE BENEFITS

SALARY:  Employees typically start at the minimum salary range.

VACATION:  Paid vacation is based on years of service: 10 days for 1-4 years; 15 days for 5-9 years, 20 days for 10-20 years, 25 days for 20+ years.

SICK LEAVE:  Beginning with the date of employment, sick leave accrues at 3.692 hours per pay period.

HOLIDAYS:  An average of 88 holiday hours per year.

MEDICAL/DENTAL/VISION INSURANCE:  Available for regular employees and their eligible dependents.

LIFE INSURANCE:  District paid coverage of 1 times the annual earnings exclusive of overtime or bonus, to a maximum of $150,000.  Supplemental Life insurance available, paid for by the employee.

RETIREMENT:  CalPERS; The District does not participate in Social Security for regular employees.

LONG TERM DISABILITY:  District-paid benefit provides 60% of salary after 90 days of disability for full-time employees.

FULLTIME REGULAR EMPLOYEE BENEFITS

MEDICAL STANDARDS:  Applicants will be required to pass a medical examination and drug test prior to appointment for employment.  Failure to meet medical standards may result in withdrawal of appointment.

DIRECT DEPOSIT:  All new hires are required to enroll in the direct deposit program.

IMMIGRATION LAW:  Prior to employment, applicants will be required to provide necessary documentation to verify proof of legal residence entitling them to work in the United States, as required by the Immigration and Reform Act of 1986.

INTRODUCTORY PERIOD:  All regular employees must satisfactorily complete a one-year introductory period.

DMV PRINTOUT:  The District will obtain a DMV check on all regular employees.

DRUG AND ALCOHOL TESTING:  Applicants who are considered for hire must submit to and pass drug and alcohol testing prior to appointment.  Some classifications are subject to ongoing random drug and alcohol tests in accordance with District policy and/or State and Federal laws.

BACKGROUND TESTING:  Applicants who are considered for hire must submit to and pass a background screening prior to appointment.

The provisions of this document do not constitute an expressed or implied contract.  Any provision contained herein may be modified or revoked without notice.

The District is currently seeking an Administrative Technician I for Customer Service.  Before completing the application below, please review the Application procedure, employment information, and the job description for this position.

Posting Date: September 10, 2024

Closing Date: September 27, 2024

Applicant First Name (required)

Applicant Last Name (required)

Position Applied For (required)Administrative Technician I - Customer Service

Did you read the application process information and the job description for this position? (required)YesNo

How did you learn about this job opening? (required)FriendRelativeDistrict OfficeDistrict EmployeeDistrict WebsiteNewspaperSocial MediaBC Water JobsOther Employment WebsiteOther (not listed above)

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PHYSICAL ADDRESS

Address Line 1 (required)

Address Line 2

City (required)

State (required)

Zip Code (required)

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MAILING ADDRESS (if different than physical address)

Mailing Address Line 1

Mailing Address Line 2

Mailing City

Mailing State

Mailing Zip Code

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CONTACT INFORMATION

Best Contact Phone Number (required)

Ok to text message? (required)YesNo

Secondary Phone Number

Email Address (required)

Do you agree to receive electronic correspondence (email) for this position? The District prefers to utilize email notifications for all application-related processes. Please add ksevy@pphcsd.org and awilliams@pphcsd.org to your email address book to ensure receipt of emails from the District. If you do not receive email confirmation that your application was received, please contact HR at 760-868-1212. For questions about this process, or application status, please contact HR via email at awilliams@pphcsd.org or via phone at 760-868-1212. (required)I understand and agree.I understand and do not agree.

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APPLICANT INFORMATION

Are you at least 18 years of age? (required)YesNo

Are you able to legally work in the United States? (required)YesNo

Have you ever filed an application with us before? (required)YesNo

Are you currently employed? (required)YesNo

May we contact your current employer? (required)YesNo

If no, explain

On what date are you available to begin work? (required)

Can you perform the essential functions of the position as outlined in the job description with or without accommodation? (required)YesNo

What languages, other than English, can you speak, read, and/or write? (required)Spanish - Fluent (speak/read/write)Spanish - (speak)Korean - Fluent (speak/read/write)Korean - (speak)OtherNone

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CERTIFICATIONS/LICENSES

What type of drivers license do you currently have? (required)Class AClass BClass C or M (any)

Drivers License State (required)

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EMPLOYMENT EXPERIENCE - List work history and any other pertinent experience beginning with your current or most recent job. Failure to list work experience or stating "See Resume" will be considered an incomplete application and subject to rejection.

(1) Current or most recent employer name (required)

(1) Current or most recent employer's phone number (required)

(1) Current or most recent employer's location (required)

(1) Current or most recent job title (required)

(1) List your job duties/responsibilities (required)

(1) How many years/months have you worked for your current or most recent employer? (required)

(1) Reason for leaving (required)

(2) Previous employer name

(2) Previous employer's phone number

(2) Previous employer's location

(2) Previous job title

(2) List your job duties/responsibilities

(2) How many years/months have you worked for your current or most recent employer?

(2) Reason for leaving

(3) Previous employer name

(3) Previous employer's phone number

(3) Previous employer's location

(3) Previous job title

(3) List your job duties/responsibilities

(3) How many years/months have you worked for your current or most recent employer?

(3) Reason for leaving

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EDUCATION

What is your highest level of formal education? (required)Completion of High School Degree (or equivalent)Some College EducationCompletion of Associate Degree (2 year college)Some Undergraduate EducationCompletion of Undergraduate Degree (Bachelors)Some Post-Graduate EducationCompletion of Graduate Degree (Masters)

List any degrees received or in progress

(Optional) Upload your diploma or transcript here

List any specialized training which yielded certification, accreditation, or license, etc.

(Optional) Upload your professional certificates here

List special skills, other relevant information, or provide clarification

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REFERENCES

Name and phone number of a work reference we may contact (required)

Name and phone number of a personal reference we may contact (required)

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SUPPLEMENTAL QUESTIONS - Initial evaluation of your qualifications for this position will be determined by your responses and the manner in which you respond to these questions in addition to information you provide on the standard District employment application. Clarity, conciseness, completeness, and presentation of responses are factors considered in the screening process of these responses.

List and desribe your customer service experience. (required)

Provide an example of a difficult customer service situation you encountered and how you dealt with it. (required)

Do you have at least 2 years of education and/or experience performing the essential duties and responsibilities for this position? (required)YesNo

Why are you interested in working for the Phelan Pinon Hills Community Services District? (required)

Provide a list of the software programs you have used, including a detailed description of how you utilized the software and your level of expertise. (required)

Do you have cashiering experience? (required)

If yes, please describe the experience including where and for how long.

Do you have experience working for a public agency? (required)YesNo

If yes, where and for how long.

Have you ever worked for a utility company (cell phone, cable, water, electric, gas, etc.)?YesNo

If yes, where and for how long?

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APPLICATION CERTIFICATION

(Optional) Upload Resume

(Optional) Upload Miscellaneous Document

Your Signature (required)

Confirm e-Signature

Review Electronic Records and Signatures Policy (required)

Read our Electronic Record and Signature Disclosure

I agree to use electronic records and signatures

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By submitting and electronically signing this application, you are certifying that the information provided in your application is accurate and complete to the best of your knowledge. You are also authorizing the District to conduct necessary investigations, including contacting references, former employers, and verifying certifications and education, should you receive a conditional offer of employment. Additionally, you acknowledge that a pre-employment drug, alcohol, and physical screening will be conducted, and you understand the zero-tolerance policy for marijuana or illegal drug use while employed by the District. You acknowledge that completing the application does not guarantee employment, and only the General Manager, expressly in writing, has the authority to make an offer of employment. You also understand that providing false or misleading information may result in termination if employed, and you agree to abide by all rules and regulations of the Phelan Pinon Hills Community Services District.

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