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FOR IMMEDIATE RELEASE Media Contact: Don Bartz, General Manager (760) 868-1212 PHELAN, Calif. (May 14, 2020) – Over the past eight weeks, the District has continued to provide customer service over the phone, internet, and drop box, and has taken measures, such as closing the office lobby to the public, to ensure the health and safety of District staff and customers. By taking these measures, the District’s staff has remained healthy and ready to serve customers.
Beginning May 18, 2020, the District office will reopen to customers with social distancing measures in place. Only one customer will be allowed in the office lobby at a time with markings every six feet for those in line outside. Face coverings are recommended and those who are ill should not visit the office as all essential services can be attended to electronically or through the drop box. To encourage online and phone payments, and to minimize visitors to the office, the $2 credit card convenience fee will continue to be waived for payments made online and over the phone. Customers may still use the drop box to drop off paperwork and payments as well. All late fees and disconnections are temporarily suspended through at least the end of May. “The safety and health of our customers and staff remain the top priority at this time,” stated Don Bartz, General Manager. “As long as social distancing is being observed, and our staff continues to remain healthy, we will keep our office lobby and parks open. However, we are ready to adjust if necessary should the County of San Bernardino’s guidelines change.” Phelan Park reopened on a limited scale on April 28, 2020. Piñon Hills Park remains closed while it undergoes repairs. Additionally, all District community and senior centers remain closed through at least the end of May. However, the District’s farmers market is open and the District is continuing to hold board and committee meetings to conduct essential District business. As a result of the Governor’s Executive Order N-29-20, members of the board may attend the meeting via teleconference or video conference and will participate in the meeting to the same extent as if they were present. Members of the public may watch and participate electronically in the meetings via Zoom or telephone conference. Due to the Executive Order to stay home and limitations on public gatherings, in person participation at meetings is not allowed at this point in time. For information on how to attend board and committee meetings, please visit the District’s website at www.pphcsd.org. For more information, contact PPHCSD staff at 760-868-1212
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FOR IMMEDIATE RELEASE Media Contact: Don Bartz, General Manager (760) 868-1212 PHELAN, Calif. (April 28, 2020) – On April 25, 2020, the County of San Bernardino (“County”) reopened County operated parks, lakes, and trails on a limited scale for passive recreation. After careful consideration, the Phelan Pinon Hills Community Services District (“District”) will follow the County and reopen Phelan Park on a limited scale effective April 28, 2020.
Just like the County, the District requests that social distancing measures still take place outside of immediate households. Additionally, if you or anyone in your household are experiencing Covid-19 symptoms or have been exposed within 14 days, you should stay home and not visit the park. The park may be used for individual or household exercise, picnicking, and non-contact activities with members of your household only. The playground equipment will remain closed and group sports or gatherings are prohibited. Additionally, park restrooms, benches, and drinking fountains will remain closed so park users should plan accordingly. Pinon Hills Park will remain closed as it is undergoing repairs until mid-May. “We encourage healthy individuals or households to visit the park. Residents may use the grass or walking paths at Phelan Park. Picnic benches and playground equipment will remain off limits at this time,” stated Don Bartz, the District’s General Manager. He continued, “Park visitors must still be mindful of social distancing requirements. If the park become too crowded, or social distancing isn’t being practiced, we may have to re-close the park.” The District office will continue to remain closed to the public. Customers can still call the District office during normal business hours and can still access their accounts online. The District will waive any late fees and will not disconnect customers for nonpayment during this time. Additionally, the $2 credit card convenience fee is being waived for payments made online or over the phone until normal operations resume. A drop box is available for customers in the District parking lot and payments can still be mailed in. New customers are allowed to set up their accounts by phone and email. Field staff is still proceeding with field operations to continue to provide safe, reliable drinking water to District customers. The District will determine when to reopen the District lobby and community centers based on information provided from the State of California and the County. As of April 28, 2020, the District estimates the lobby will re-open to customers on May 18, 2020. The District’s Farmers Market will continue to operate each Monday from 2pm-6pm. “Given the impact of Covid-19 on grocery stores at the moment, we have determined it is in the best interest of our residents to continue to have access to fresh produce and other goods.” Mr. Bartz continued, “Our market is operated outdoors so the exposure risk was determined to be less severe than that of a grocery store. District staff and market vendors will follow the new guidelines issued by the California Department of Public Health to help prevent the spread of Covid-19.” The District will have a Board Meeting on May 6, 2020, in which members of the public can attend via Zoom or conference call. Information on how to attend the meeting remotely will be posted on the meeting agenda which can be found on the District’s website at www.pphcsd.org. The following is a list of cancelled events and facility closures: District Office Lobby Phelan Park (Re-opening on a limited scale April 28, 2020) Pinon Hills Park (Closed for repairs until mid-May 2020) Phelan Community Center Phelan Senior Center Pinon Hills Community Center Pinon Hills Senior Center District Events & Activities For more information, contact PPHCSD staff at 760-868-1212 FOR IMMEDIATE RELEASE Media Contact: Don Bartz, General Manager (760) 868-1212 PHELAN, Calif. (March 30, 2020) – On March 30, 2020, the Phelan Piñon Hills Community Services District (“District”) extended the closure of its office to the public until May 4, 2020, and cancelled several upcoming District meetings. Additionally, Phelan Park and Pinon Hills Park and all community and senior centers will continue to be closed through the end of April.
While the District office remains closed to the public, customers can still call the District office during normal business hours and can still access their accounts online. The District will waive any late fees and will not disconnect customers for nonpayment during this time. Additionally, the $2 credit card convenience fee is being waived for payments made online or over the phone until normal operations resume. A drop box is available for customers in the District parking lot and payments can still be mailed in. New customers are allowed to set up their accounts by phone and email. Field staff is still proceeding with field operations to continue to provide safe, reliable drinking water to District customers. The District’s Farmers Market will continue to operate each Monday from 2pm-6pm. “Given the impact of Covid-19 on grocery stores at the moment, we have determined it is in the best interest of our residents to continue to have access to fresh produce and other goods.” Mr. Bartz continued, “Our market is operated outdoors so the exposure risk was determined to be less severe than that of a grocery store. District staff and market vendors will follow the new guidelines issued by the California Department of Public Health to help prevent the spread of Covid-19.” The District will have a special Finance Committee meeting on April 9, 2020, and a Board workshop and Board meeting on April 15, 2020. Information on how to attend those meetings remotely will be posted on the meeting agenda which can be found on the District’s website at www.pphcsd.org. The following is a list of cancelled events and facility closures:
FOR IMMEDIATE RELEASE Media Contact: Don Bartz, General Manager (760) 868-1212 PHELAN, Calif. (March 19, 2020) – On March 19, 2020, the Phelan Piñon Hills Community Services District (“District”) extended the closure of its office to the public until April 6, 2020, and cancelled the April 1, 2020, Board meeting. Additionally, Phelan Park and Pinon Hills Park are closed to the public and all community and senior centers are closed through the end of April.
On March 17, 2020, The District cancelled its Board meeting scheduled for March 18, 2020. As a result, the Public Hearing on the proposed water rate increase was also cancelled. A new notification will be mailed out and the Public Hearing will be scheduled for May 6, 2020 at 6:00 p.m. All committee meetings for the remainder of March were also cancelled. While the District office remains closed to the public, customers can still call the District office during normal business hours and can still access their accounts online. The District will waive any late fees and will not disconnect customers for nonpayment during this time. Additionally, the $2 credit card convenience fee is being waived for payments made online or over the phone until normal operations resume. A drop box is available for customers in the District parking lot and payments can still be mailed in. New customers are allowed to set up their accounts by phone and email. Field staff is still proceeding with field operations to continue to provide safe, reliable drinking water to District customers. The District’s Farmers Market will continue to operate each Monday from 2pm-6pm. “Given the impact of Covid-19 on grocery stores at the moment, we have determined it is in the best interest of our residents to continue to have access to fresh produce and other goods.” Mr. Bartz continued, “Our market is operated outdoors so the exposure risk was determined to be less severe than that of a grocery store. District staff and market vendors will follow the new guidelines issued by the California Department of Public Health to help prevent the spread of Covid-19.” The following is a list of cancelled events and closures:
For more information, contact PPHCSD staff at 760-868-1212 FOR IMMEDIATE RELEASE Media Contact Don Bartz, General Manager (760) 868-1212 PHELAN, Calif. (March 17, 2020) – On March 16, 2020, out of an abundance of caution due to recent public health concerns and recommendations by the State of California, the Phelan Piñon Hills Community Services District (“District”) has cancelled its Board meeting scheduled for March 18, 2020. As a result, the Public Hearing on the proposed water rate increase has also been cancelled. A new notification will be mailed out and the Public Hearing will be scheduled for May 6, 2020 at 6:00 p.m.
In addition to the Board meeting and hearing cancellation, the special Finance Committee meeting on March 24, 2020, will be cancelled. Effective March 17, 2020, until April 1, 2020, all District community centers and senior centers will be closed for use and the District office will close to the public. Customers can still call the District office during normal business hours and can still access their accounts online. The District will waive any late fees and will not disconnect customers for nonpayment during this time. Additionally, the $2 credit card convenience fee will be waived for payments made online or over the phone for the remainder of March. A drop box is available for customers in the District parking lot and payments can still be mailed in. New customers will be allowed to set up their accounts by phone and email. Field staff will still be addressing any leaks and proceeding with field operations to continue to provide safe, reliable drinking water to our customers. Don Bartz, the District’s General Manager stated, “District staff has been monitoring the Covid-19/Coronavirus situation. Out of an abundance of caution, the District is taking steps to ensure the safety of the public and our employees during this unprecedented time. The decision to cancel District events and close the District office was not taken lightly. We will continue to monitor the situation and adjust our response accordingly.” The following is a list of cancelled events and closures:
As of March 17, 2020, the Farmers Market will continue to operate and the parks will remain open. The District determined it is in the best interest of the public to provide access to fresh produce at this time. “Given the impact of Covid-19 on grocery stores at the moment, we have determined it is in the best interest of our residents to continue to have access to fresh produce and other goods.” Mr. Bartz continued, “Our market is operated outdoors so the exposure risk was determined to be less severe than that of a grocery store. Additionally, we will be enhancing cleaning of equipment and public restrooms.” # # # For more information, contact PPHCSD staff at 760-868-1212 |
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